Our Team (The Professionals that make things Happen)
Jon Gardner, CPCU, MBA
Agency Owner and President
Jon started his insurance career with Farmers Insurance as an Underwriter in 1989. After spending 13 years with the Farmers corporate office, Jon opened a Farmers Insurance Agency in 2002. After building that Agency into a successful business, he sold that back to Farmers and started an independent agency so that he could work with multiple carriers to better meet his clients’ needs. As the Agency continued to grow, Jon wanted to offer a higher level of service to his clients which led to both the Company Mission and its Core Philosophies.
Jon lives in Santa Clarita with his wife Lori of 30 years. He has two grown children that work in the engineering field. Jon’s favorite movie is the “Avengers” as he enjoys superhero movies and the comedic moments inserted throughout the movie. Forest Gump is also a favorite as it highlights the acting talents of Tom Hanks and was just fun to watch. Jon’s favorite foods include Mexican and Italian food, with tortilla soup, carnitas, and lasagna leading the way.
In his free time, Jon enjoys hiking with his family in the local hills, especially in Spring when everything is green. Additionally, Jon enjoys rooting for the Lakers, Dodgers, and Rams and plays both fantasy football and fantasy baseball during their seasons. His favorite vacation is a cruise where he can visit multiple cities mixed with relaxing days at sea, all without having to pack and unpack for each destination.
Senior Customer Service Professional
Vivian has been with the Agency since January 2007 and is our longest-tenured staff member. Throughout her 30+ years of professional experience in Banking, Sales, and Management positions, Vivian prides herself in the premier service she provides her clients. She is highly organized with excellent follow-up skills which always leads to a positive client experience. Her desire and skills in this area have translated well for the Agency and are a great fit with our Company Values. Vivian continues to receive compliments for the service she provides our clients.
Vivian’s favorite movie is the Christmas classic, “It’s a Wonderful Life”. Watching this during the holiday season is a tradition for her and her family. Her favorite food is chocolate-covered strawberries which she only partakes to enjoy on Valentine’s Day.
Vivian’s favorite activity is spending time with her grandkids. Her grandkids are local so she gets to see them often and enjoys watching them grow up. Her ideal vacation (probably not with her grandkids) is to spend time on the Hawaiian Islands. Vivian enjoys the warm temperatures, the beautiful beaches, and the laid-back living.
Senior Customer Service Professional
Judi started with our Agency in February 2020. Judi came to us with over 30+ years of professional experience as an Executive Assistant, Office Manager, and Production Accountant. In these positions, she managed key projects, trained new people, and handled many human resource functions. During the last 7 years prior to joining us, Judi worked at a local insurance office where she learned the insurance industry, earned her license and managed the office, including a satellite location. With her professional experience and insurance background, Judi hit the ground running and has been an important contributor since. Several clients have already raved about her ability to explain coverages and her level of service. Her belief that clients should be educated fits very well with the Company’s Mission.
Judi’s favorite movie is “Remember the Titans” as she is a fan of football movies, especially if they tug at the heartstrings. Her favorite food is Mexican food with tacos at the top of the list. “Street” tacos with carnitas are only rivaled by her love of chips and salsa.
In her free time, Judi enjoys reading and scrapbooking. Stephen King is one of her favorite authors along with Diana Gabaldon (Outlander). The scrapbooking gives her a chance to look at old pictures, relive memories, tell stories, and leave something behind for her family.
Judi loves the snow. While she no longer skis, she is mesmerized by the season that brings snow. Traveling anywhere that allows for a winter wonderland would be perfect…and a bonus for her if it snowed during her stay. She also enjoys sightseeing for different architecture, so winter in Europe is a dream vacation.
Customer Service Professional
Stephanie started with our Agency in December 2020. Prior to joining us, Stephanie spent more than 15 years in the movie editing world, working on “A” list Hollywood films under such Directors as Quentin Tarantino and Billy Bob Thornton. She also has multiple years of professional office experience, including a year with a local insurance broker. She is detailed focus and deals well with unusual situations. These skills serve our clients well as many requests we receive impact multiple policies and create billing changes. Her follow-thru is excellent which helps ensure that nothing falls through the cracks.
Stephanie’s favorite movies are “Kill Bill”, (both 1 & 2), and “One Flew Over the Cuckoo’s Nest”. She considers the Kill Bill movies a “work of art” and “One Flew Over the Cuckoo’s Nest” a great story told through character development. Stephanie’s favorite foods are Japanese and Korean cuisines, and her favorite restaurants are the authentic “hole in the wall” places in downtown Los Angeles.
Stephanie’s favorite hobby is knitting. She learned to knit and crochet as a child and has picked it up again in her adult life. This gives her an opportunity to create new things for herself and her friends. When vacationing, she likes to spend enough time in one place to meet the locals and enjoy their lifestyles. It really doesn’t matter where she goes, it is about the opportunity for the “human experience” when she gets there.